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How to manage a booking

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    In-store bookingsOnline bookings

    In-store bookings

    To change or cancel your booking, please reach out to the branch where you made the reservation or your nearest RACQ Travel branch. You can also find your Travel Advisor’s contact information and branch details in your travel documents.

    If you need assistance outside of normal trading hours and are currently travelling or are about to travel within the next 72 hours, please contact our Emergency Assist Team.

    Please be aware that change and cancellation fees may apply.

     

    Online bookings

    To make any changes or to cancel your booking, please contact our Call Centre team. Changes and cancellations cannot be made through our website at this time.

    Contact our Call Centre Team on 1300 888 449.

    If you need assistance outside of normal trading hours and are currently travelling or are about to travel within the next 72 hours, please contact our Emergency Assist Team.

    Please be aware that change and cancellation fees may apply.

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