Help Centre
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Gift vouchers are valid for 3 years from date of issue. Unused values will not be refunded or attributed to any booking after the expiry date.
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Gift vouchers can be redeemed against most bookings made with Members Travel Group however some limitations may apply from time to time.
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Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.
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Valid for new bookings only and cannot be applied to any existing bookings. The gift voucher must be presented at the time of booking.
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Not to be used in conjunction with any other offer.
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If your booking value exceeds the value of the gift voucher, balance must be paid by another accepted form of payment by Members Travel Group.
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If you cancel your booking and it included the use of a gift voucher, you may be eligible to have the value refunded. Read refunds for bookings made with a gift voucher for more information
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Only one gift voucher can be used per booking. Exceptions may apply if mutually agreed by you and Members Travel Group. We suggest speaking with your Travel Advisor for further details.
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Members Travel Group reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value or refund to the original purchaser unless we suspect fraud in relation to a gift voucher.
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The conditions are to be read in conjunction with our booking terms and conditions.
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Gift vouchers are only valid with a Members Travel Group store.
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Members Travel Group can vary or replace these conditions from time to time (including to introduce new fees) associated with a gift voucher
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Gift Voucher Terms and Conditions
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Gift vouchers are valid for 3 years from date of issue. Unused values will not be refunded or attributed to any booking after the expiry date.
-
Gift vouchers can be redeemed against most bookings made with Members Travel Group however some limitations may apply from time to time.
-
Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.
-
Valid for new bookings only and cannot be applied to any existing bookings. The gift voucher must be presented at the time of booking.
-
Not to be used in conjunction with any other offer.
-
If your booking value exceeds the value of the gift voucher, balance must be paid by another accepted form of payment by Members Travel Group.
-
If you cancel your booking and it included the use of a gift voucher, you may be eligible to have the value refunded. Read refunds for bookings made with a gift voucher for more information
-
Only one gift voucher can be used per booking. Exceptions may apply if mutually agreed by you and Members Travel Group. We suggest speaking with your Travel Advisor for further details.
-
Members Travel Group reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value or refund to the original purchaser unless we suspect fraud in relation to a gift voucher.
-
The conditions are to be read in conjunction with our booking terms and conditions.
-
Gift vouchers are only valid with a Members Travel Group store.
-
Members Travel Group can vary or replace these conditions from time to time (including to introduce new fees) associated with a gift voucher