1. Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.
2. Minimum age: 5 years old. Please note that anyone aged under 18 must be accompanied by (and share accommodation with) a parent or legal guardian.
3. A discount of 10% applies on this trip to children 17 or younger at the time of travel.
4. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport), for internal flights and train tickets. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket.
5. There are two single supplement options on this trip. The hotel single supplement will cover all nights excluding Day 3 - Overnight boat, Day 4 - Sleeper train and Day 11 - homestay. A second single supplement option is available for the overnight sleeper train (Day 4) only if you would prefer not to share a compartment with other people (a compartment fits 4 people). Both single supplements are available on request and are subject to availability. Please speak to your booking agent for further information.
6. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel.
7. This trip starts with a welcome meeting at 5 pm on Day 1 in Hanoi. This trip ends on Day 13 and you are free to leave at any time.
8. Tet is Vietnam's New Year festival, held annually in late January or early February based on the lunar calendar. While this can be a fascinating time to travel and experience this event, expect some shop closures and busier than usual local transport. Opening hours at some tourist sites may also be affected or closed. Although we make all reasonable efforts to avoid disruption, a flexible approach from the traveler is appreciated.
9. During the rainy months (approx. June to October), our mode of transport can be changed at short notice due to weather conditions.